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Courses/Business, Commercial & Financial Law/Tax, Bankruptcy & Consumer Law

Navigating IRS Notices: A Guide for Tax Advocates

Master the art of defending underserved taxpayers against collection actions and IRS procedural hurdles.

Created byLeslie Bonner
All LevelsUpdated Aug 26, 2026
Navigating IRS Notices: A Guide for Tax Advocates

What You'll Learn

check_circleAnalyze the differences between the Collection Appeals Program and Collection Due Process hearings.
check_circleApply ethical standards to represent vulnerable and limited-English-proficient taxpayers.
check_circleFormulate effective responses to IRS notices using proper documentation and substantiation.
check_circleIdentify strategies for penalty abatement based on reasonable cause.

About This Course

This course provides a comprehensive overview of the IRS collection process, focusing on the rights and responsibilities of taxpayers and their representatives. It covers the identification and management of common IRS notices, including CP2000, CP504, and Letter 11, while detailing the procedural differences between Collection Due Process (CDP) hearings and the Collection Appeals Program (CAP). The curriculum emphasizes the ethical obligations of tax professionals, the importance of documentation in resolving tax controversies, and the role of low-income tax clinics in bridging the gap for vulnerable populations. Through case studies and practical frameworks, the material outlines how to effectively advocate for clients, manage timelines, and navigate the complexities of tax compliance and penalty abatement.

Topics Covered:

  • Common IRS collection notices and letters
  • Collection Due Process hearing procedures
  • Collection Appeals Program requirements
  • Taxpayer Bill of Rights protections
  • Penalty abatement and reasonable cause strategies
  • Ethical representation and conflict of interest
  • Language access and ESL advocacy frameworks
  • Low-income tax clinic operational models

Your Instructor

Leslie Bonner
Leslie Bonner

"When not knowing, we open our minds, get informed & learn."

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Leslie Bonner, Enrolled Agent, MLS, has 39 years of experience in tax law in the areas of individuals, corporations (both C-Corp & S-Corp), partnerships & LLCs, non-profit and tax-exempt entities, and employment tax law. Leslie is skilled in Tax Consulting, Tax Preparation, Employment Tax, Sales Tax, Internal Audit and Accounting. Leslie is a Tax Advisor and Enrolled Agent (EA) with professional experience in helping clients resolve complex tax issues - especially as these issues relate to rental property and passive loss rules, employment taxes, trust, estate and gift taxes, real property & taxation, alien individuals and other foreign persons who need to meet their tax compliance and filing responsibilities, including tax planning, tax preparation, tax audits and representation, and appeals representation before the Internal Revenue Service. Leslie holds a Master in Legal Studies from Washington University at St. Louis School of Law, and a Bachelor of Science in Accounting from Woodbury University. Leslie is an Enrolled Agent who is admitted to practice before the Internal Revenue Service, as well as a Certifying Acceptance Agent (CAA), authorized to act on behalf of alien individuals and other foreign persons with respect to those person who need to obtain an Individual Taxpayer Identification Number (ITIN) or an Employer Identification Number (EIN) from the Internal Revenue Service. Leslie frequently speaks and holds events and webinars on multiple topics including Small Business Workshop, Foreign Persons & Their Tax Responsibilities, Foreign Banks and Financial Account and Tax Reporting Requirements, Real Property & Its Taxation, Estate Tax Planning & Taxation, Worker Classification & Tax Filing Requirements, and Personal Income Tax, Reasonable Compensation & Risk Mitigation, as well as various other tax-related topics.

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Frequently Asked Questions

We are a registered provider with 327+ associations and regulatory bodies worldwide. We operate across 29 global markets including Canada, the US, Australia, and the UK. Every course page clearly displays its specific accreditations. Upon completion, you receive a professional certificate that can be validated online. Our certificates include all necessary accreditation details, credit hours, and completion dates, and are formatted specifically to meet the submission requirements of most global regulatory bodies.

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