Government programs are investments. When they underperform or fail to achieve desired outcomes or reap expected benefits, the problem may be a lack of effective program management. As a program manager, you are keenly interested in developing your knowledge and expertise to manage programs successfully. You face challenges such as detecting, managing, and overcoming issues arising with people (e.g., low engagement, skill level), processes (e.g., poor methods, accountability, or communications (e.g., unclear goals, lack of sponsorship).

Or even better - avoiding them altogether. You want to excel at all phases of the program life cycle, including preparation, program initiation, and benefits delivery. In this course, you will learn what makes up a mature program management practice that achieves outcomes and reaps benefits.

Field of Study: Management Services